Privacy Policy
Last updated November 15, 2026
MasjidOS is a platform that masajid use to run their operations and stay connected with their communities. It includes a staff portal, each masjid's own mobile app for iOS and Android, and widgets that masajid embed on their websites. MasjidOS is a product of MAD Solutionz, LLC ("MasjidOS", "we", "us").
This policy explains what personal information we collect through MasjidOS, why we collect it, who we share it with, and the choices you have. It applies to the MasjidOS portal, the masjid apps we provide, and this website.
What we collect
Depending on how you use MasjidOS, we may collect:
- Your name and email address, when you create an account, are invited to a masjid's portal, or sign up for an event, a booking or a volunteer shift.
- Your mobile number, when you sign in with a text-message code or make a booking that sends you a door code or booking notice by text.
- Bookings and RSVPs, such as the facility, date and time you booked, and the events you signed up for.
- Payment information. Card payments are handled by Stripe. Your full card number is sent directly to Stripe and is never stored by MasjidOS. We keep a record of the payment, such as the amount, date, what it was for, and the last four digits and brand of the card.
- App push tokens, which let us send notifications to your device if you allow them, along with basic device information such as the operating system and app version.
- Basic app usage, such as app installs and sessions, which masajid see as totals in their portal.
This website does not use advertising or tracking cookies.
Why we use it
- Sign-in: to verify who you are, including by sending one-time codes by text or email.
- Providing the service: to run bookings, events, volunteer rosters, prayer and Jummah schedules and the other features a masjid switches on.
- Receipts and confirmations: to send you receipts, booking confirmations, door codes, cancellation notices and similar messages about something you did.
- Notifications: to send push notifications from your masjid, if you have allowed them on your device.
- Keeping MasjidOS working and secure: to fix problems, prevent abuse and fraud, and meet our legal obligations.
We do not sell personal information.
Who we share it with
We share personal information only as needed to run the service, with the following service providers. They may use it only to provide their services to us.
| Provider | What they do for us |
|---|---|
| Supabase | Hosts our database, sign-in and file storage. |
| Stripe | Processes card payments for bookings and other charges. |
| Twilio | Sends text messages, including sign-in codes, door codes and booking notices. |
| Resend | Sends email, such as receipts, invites and booking confirmations. |
| Apple and Google | Deliver push notifications to iPhone and Android devices. |
| Igloohome | Creates the door codes for facility bookings at masajid that use smart locks. |
Your masjid. The masjid whose app or portal you use can see the information you give it through MasjidOS, such as your name, contact details, bookings, RSVPs and volunteer sign-ups, so it can serve you. Each masjid is responsible for how it uses that information.
We may also disclose information if the law requires it, to protect the rights or safety of people or of MasjidOS, or as part of a merger or sale of the business, in which case this policy would continue to apply.
Text messages
We do not share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes.
We use your mobile number only to send the messages described in our text messaging terms. You can reply STOP at any time to stop receiving them.
How long we keep it
We keep personal information for as long as your account is active or as long as your masjid uses MasjidOS, and after that only as long as needed to provide the service, keep financial and booking records, resolve disputes and meet our legal obligations. One-time sign-in codes expire shortly after they are sent. When information is no longer needed, we delete it or make it anonymous.
Your choices and deletion requests
- You can turn off push notifications at any time in your device settings.
- You can stop text messages by replying STOP.
- You can ask us to show you, correct or delete the personal information we hold about you by emailing furqan@masjidos.io. We may need to confirm your identity first, and we may keep some records where the law requires it, such as payment records.
If your request is about information a masjid holds in its own records, we may pass it to that masjid or ask you to contact the masjid directly.
Security
We use reasonable safeguards to protect personal information, including encryption in transit, access controls based on staff roles, and providers that meet recognised security standards. No system is perfectly secure, so we cannot guarantee absolute security.
Children
MasjidOS is not directed at children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. When we do, we will change the date at the top of this page, and for significant changes we will give notice through the app, the portal or by email.
Contact
Questions about this policy or your information: furqan@masjidos.io.
MAD Solutionz, LLC