Terms of Service

Last updated November 15, 2026

These terms govern your use of MasjidOS, including the staff portal, the masjid apps we provide for iOS and Android, the website widgets, and this website (together, the "Service"). MasjidOS is a product of MAD Solutionz, LLC ("MasjidOS", "we", "us"). By using the Service, you agree to these terms. If you do not agree, do not use the Service.

The Service

MasjidOS gives masajid tools to manage prayer times, Jummah, Ramadan programs, events, bookings, volunteers, notifications and their people, and to share that information with their community through their own app and website. Each masjid decides which features it switches on, so not every feature is available at every masjid.

Accounts

• You must give accurate information and keep your sign-in details and codes private.
• You are responsible for activity under your account.
• Masjid staff accounts are created and managed by the masjid. The masjid decides who has access and what each person can do.
• Tell us straight away if you think someone has used your account without permission.

Masajid using MasjidOS

A masjid using MasjidOS is responsible for the content it publishes (such as times, events and announcements), for how its staff use the portal, for its own policies (such as booking, cancellation and refund rules), and for getting any consent it needs from its community. A masjid's subscription, fees and any separate agreement with us also apply to that masjid.

Acceptable use

You agree not to:

• break the law, or use the Service to harass, threaten or harm others;
• send spam or unsolicited messages through the Service;
• try to get into accounts, data or systems you are not allowed to access;
• interfere with or overload the Service, or copy, resell or reverse-engineer it.

We may suspend or remove access for anyone who breaks these rules.

Bookings, door codes and payments

• Facility bookings are offered by the masjid, which sets availability, prices and its cancellation and refund rules.
• Card payments are processed by Stripe and are subject to Stripe's terms. MasjidOS does not store your full card number.
• Door codes are personal to your booking and valid only for the booked time. Do not share them. You are responsible for following the masjid's rules while using its facilities.

Text messaging (SMS) terms

Program name: MasjidOS.

What we send. When you give us your mobile number to sign in or to make a booking, you agree to receive these text messages from MasjidOS:

• sign-in (one-time verification) codes;
• door codes for your facility bookings;
• booking confirmations and cancellation notices.

We do not send marketing or promotional text messages.

• Message frequency varies depending on how often you sign in and make bookings.
• Message and data rates may apply.
• Reply STOP to opt out, HELP for help. After you reply STOP, we will send one message confirming you have opted out. Opting out may stop you from signing in by text code or receiving door codes by text.
• Support: email furqan@masjidos.io.
• Carriers are not liable for delayed or undelivered messages.

Consent to receive text messages is not a condition of any purchase. We do not share mobile numbers or text-message consent with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy.

Content and ownership

Masajid and users keep ownership of the content they put into MasjidOS. You give us permission to host, display and send that content as needed to run the Service. MasjidOS, including its software and design, belongs to MAD Solutionz, LLC.

Availability and changes

We work to keep the Service available and accurate, but it may sometimes be interrupted for maintenance or because of things outside our control. We may change, add or remove features. Some features are marked as coming soon and may change before release.

Disclaimers

The Service is provided "as is" and "as available". To the extent the law allows, we disclaim all warranties, express or implied. Prayer times and other schedules are set by each masjid; please check with your masjid if anything looks wrong.

Limitation of liability

To the extent the law allows, MasjidOS will not be liable for indirect, incidental, special or consequential damages, or for lost data or profits. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim, or $100 if you paid nothing.

Ending your use

You can stop using the Service at any time and ask us to delete your account. We may suspend or end access if you break these terms or if we stop offering the Service.

Changes to these terms

We may update these terms. When we do, we will change the date at the top of this page, and for significant changes we will give notice through the app, the portal or by email. Continuing to use the Service after a change means you accept the new terms.

Contact

Questions about these terms: furqan@masjidos.io.

MAD Solutionz, LLC